waiting for a computer to get fixed

Well, I didn't quite make the Advent Calendar thing work this past holiday season, will try again next year. Been having technical difficulties. Received a computer as a gift on Christmas and as of today, Feb. 5, 2010, still can't get it to work, but finally got permission this week to send it back to the company (HP) to have it looked at. Got the box yesterday, but will have to wait until Monday to ship, as FedEx doesn't pick up on weekends. I hope it can be fixed. It never did work (crashed every couple of minutes to a dreaded blue screen with an ever changing variety of "notices.") The phone tech (4th or 6th or something) told me to take off the back and switch the chips, then it didn't work at all...felt like I had to do what she said in order to get permission to ship back to HP...now I only hope it's still covered by the warranty...yikes!